What others are saying about Satori Seal
Satori Seal has been our primary supplier of o-rings and molded washers for over 15 years. Their sales department is very knowledgeable and a pleasure to do business with. We have done a number of different projects with them on special washers and they have always delivered quality products and on time deliveries. Their engineering department is top notch and is always eager to help with new projects. I highly recommend Satori Seal if you are looking for quality parts from a professional supplier.
Everything they’ve done for us has been top notch, they have lower lead time, do forecasting,it must be run by a great person, the sales people there are always on call, they bother me but it’s a good thing, make me look at products that I buy from them so it helps me.
Customer service, quick to answer questions. They get answers if they don’t have them at the moment. Keep you informed where product is, any delays, and if it'll get here sooner. Great communications skills.
Industrial Equipment Industry
Pricing and On time delivery. They have done a great job with everything.
Juan and the Satori Seal team are a key valued supplier for our seals and gaskets. We have a great working relationship since teaming with them since Dec 2014. Pricing, on time delivery and special packaging have been consistent and have improved our bottom line. Juan is always communicating with us in regards to our scheduled order status.
Pool & Spa Industry
Satori Seals’ expertise in seal design and in-depth knowledge of o-ring applications is superb. Their design help was critical in numerous projects that were at a stand still with no answers in sight. Custom applications where the standard sealing method can not be achieved, they recommended and help design new seals that were proven to be break through. Not only is Sator Seal excellent on a technical level, they have the best customer service and follow through. When samples are required for immediate testing, Satori has come through to expedite the parts. From one engineer to another, I highly recommend creating a symbiotic relationship with Satori in order for you to help your team through design challenges and to overcome tight schedules.